Firefox Browser
Download
Thunderbird Email client
Download
Core FTP. FTP client
Download
PuTTY Telnet/SSH client for Windows.
Download
FileZilla FTP client
Download
I received a message that my plan has been activated, but my website still is not active yet. What is wrong ?
If you are still unable to access your website after 48 hours, check whether your website refers to the right DNS servers. If the problem persists, this is probably because your internet provider’s DNS servers have not been updated yet. Did you upload your site to the correct folder ? All files need to be…
How long will it take for my domain to be active?
There may be a brief delay between the time your domain name registration or transfer is completed and the time when your domain is active and can be accessed by everyone over the Internet. This is due to the propagation process. When your site location changes to a new IP address, or when you deploy…
Using the File Manager in Cpanel
The File Manager, located in the Hosting Control Center, allows you to manage the files and directories within your website directory. Specifically, this tool allows you to copy, move, rename, and delete both files and directories; upload and download files; and sort all items within the File Manager list. Additionally, the File Manager includes a…
How do I connect to my site using Dreamweaver ?
1. Start the Software 2. On the Tool Bar, click Site 3. Then when the drop down menu appears, select Define Sites Click New Under Local Info 4. Site Name: yourdomain.com 5. Local Folder: This is where you store your web files, you can call it domainname 6. HTTP Address: http://domainname.com 7. Enable Cache: put…
I can not remember my password. How can I retrieve it ?
Please send an email to support@thewebpower.com . Let them know you lost your username or password and need it resent to the e-mail address on file, or provide another e-mail address. Please provide your domain name, your name, your home address, phone number, and zip code.
